Privacy Policy

Effective Date: 26/05/2026

Last Updated: 26/05/2026

CleanScapeSolutions Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and other applicable UK privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our business, website, or services.

1. Who We Are

CleanScapeSolutions Ltd
Registered in England
Company Number: 17240203

Registered Office:

Unit 2 Bolton Road Business Park

Wath Upon Dearne

Rotherham

S637YJ

Email: hello@cleanscapesolutions.co.uk
Phone: 07766377906
Website: Cleanscapesolutions.co.uk

For the purposes of data protection law, CleanScapeSolutions Ltd is the “data controller” of your personal information.

2. The Information We Collect

We may collect and process the following categories of personal data:

Information You Provide Directly

Name
Address
Email address
Telephone number
Company or business details
Payment and billing information
Communications and correspondence with us

Information We Collect Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Website usage data
Cookies and tracking data

Information from Third Parties

We may receive information from:

Payment processors
Service providers
Marketing platforms
Publicly available sources

3. How We Use Your Information

We use personal data for the following purposes:

Providing our services
Managing customer accounts and enquiries
Processing payments and invoices
Scheduling and delivering cleaning or maintenance services
Improving our website and customer experience
Sending service updates or administrative communications
Marketing our services where lawful to do so
Complying with legal and regulatory obligations
Preventing fraud or misuse of our services

4. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases for processing personal data:

Contract

Where processing is necessary to perform a contract with you or take steps before entering into a contract.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided your rights do not override those interests.

Legal Obligation

Where processing is necessary to comply with legal or regulatory obligations.

Consent

Where required by law, we will obtain your consent before sending marketing communications or using certain cookies.

You may withdraw consent at any time.

5. Marketing Communications

We may send you information about our services, offers, or updates if:

You have requested information from us;
You are an existing customer and the marketing relates to similar services; or
You have given consent.

You can opt out of marketing communications at any time by:

Clicking the unsubscribe link in emails; or
Contacting us directly.

6. Sharing Your Information

We may share personal data with trusted third parties including:

Payment providers
IT and website service providers
- Including SQUEEGEE APP LIMITED in the provision of our services
Accountants and professional advisers
Contractors or subcontractors providing services on our behalf
Regulatory authorities or law enforcement where legally required

We require all third parties to respect the security and confidentiality of your personal data.

We do not sell your personal data.

7. International Transfers

We generally store and process personal data within the United Kingdom.

Where personal data is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements, such as:

UK International Data Transfer Agreements; or
Adequacy regulations approved by the UK Government.

8. Data Retention

We retain personal data only for as long as necessary for:

The purposes for which it was collected;
Legal, tax, and accounting requirements; and
Resolving disputes or enforcing agreements.

Retention periods may vary depending on the nature of the information and legal obligations.

9. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (“ICO”)

To exercise your rights, contact us using the details above.

You can also contact the ICO:

Information Commissioner's Office (ICO)

10. Data Security

We implement appropriate technical and organisational security measures to protect personal data against:

Unauthorised access
Loss or theft
Misuse
Alteration or disclosure

However, no internet-based system can be guaranteed completely secure.

11. Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyse website traffic
Remember user preferences
Support marketing activities

You can control cookies through your browser settings.

You may also wish to include a separate Cookie Policy for full compliance with the Privacy and Electronic Communications Regulations (PECR).

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

13. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal data from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the revised effective date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

CleanScape Solutions UK Ltd
Email: Hello@cleanscapesolutions.co.uk
Phone: 07766377906
Address:

Unit 2 Bolton Road Business Park

Wath Upon Dearne

Rotherham

S637YJ